In a bid to revolutionize the shopping experience, Techstars-backed startup Jump n Pass has joined forces with Justrite Limited to introduce its mobile self-checkout services at all 26 Justrite Superstores in Western Nigeria.
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Founded in 2023, Jump n Pass aims to bridge the gap between online and offline shopping for consumers. This strategic partnership with Justrite represents a significant milestone for the startup, marking the expansion of its innovative mobile self-checkout solution to a wider audience.
Already operational at the Bariga, Lagos outlet of Justrite Superstores, the mobile self-checkout service promises to streamline the shopping process by enabling customers to pay for their items online, eliminating the need for traditional checkout queues.
The adoption of Jump n Pass’s mobile self-checkout solution by Justrite reflects a strategic move to address customer preferences and mitigate revenue loss associated with long queues. Studies indicate that 86% of customers are inclined to avoid stores with lengthy checkout lines, underscoring the importance of optimizing the checkout process.
So, how does Jump n Pass work? Upon entering a store, customers utilize the web app to scan a barcode, identifying the specific store location. The app syncs with the store’s inventory, allowing customers to scan items with their smartphones and create an online cart. Subsequently, customers complete their purchase online, bypassing traditional checkout queues.
While the mobile self-checkout system offers convenience, store attendants play a crucial role in verifying purchases to ensure accuracy. To streamline this process, Jump n Pass imposes limits on the number of items customers can purchase, facilitating efficient spot checks by store staff.
As Jump n Pass continues to innovate in the retail space, its partnership with Justrite signifies a step towards enhancing the shopping experience and embracing digital transformation in the Nigerian retail landscape.
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