Source: Diana Mutheu/ Techmoran
Estonian Mobility Giant, Bolt has announced an adjustment to its fare pricing in response to the prevailing challenging macroeconomic conditions that have impacted the public transport sector.
This strategic move is a direct response to the recent surge in fuel prices, as determined by the Energy and Petroleum Regulatory Authority (EPRA).
“In Nairobi, these fare adjustments are comprehensive and apply to all categories, with the base fare now ranging from Sh70 to Sh100 across the Economy, Base, Boda, and XL categories,” the firm noted.
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The minimum fare has also seen an increase, with rates varying from Sh200 to Sh250 across the different service categories.
Additionally, Bolt has introduced per-kilometer pricing adjustments and unveiled a long-distance fare structure.
The Country Manager, Linda Ndungu expressed Bolt’s unwavering commitment to prioritizing the well-being of its driver community.
She stated, “At Bolt, our business revolves around the satisfaction of our dedicated drivers, as we firmly believe that content drivers provide superior service to our valued customers. Therefore, we have made these price adjustments to alleviate the mounting fuel expenses. This move reaffirms our dedication to offering competitive earnings for drivers on our platform while also remaining the preferred and cost-effective choice for our customers.”
These pricing adjustments will be rolled out across all service categories in multiple Kenyan cities, including Mombasa, Kisumu, Kakamega, Nakuru, Naivasha and the Mt Kenya region.
In a continuous effort to enhance relations with its drivers and address their concerns more effectively, Bolt recently inaugurated its Driver Engagement Center, located on Delta Chambers in Westlands.
“The centre operates on an appointment basis to ensure a streamlined and efficient approach to resolving driver-related issues.”
Bolt stated that it recognizes the paramount importance of its drivers and remains steadfast in its commitment to bolster their earnings, boost demand, and elevate their overall experience when providing services on the platform.
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Source: Diana Mutheu/ Techmoran
