Engineer – FibreCo.MTN GlobalConnect
Job Description
Job Description
The Engineer: FiberCo will form a part of a highly skilled group of technical and management experts who are responsible of the technical overview of the Bayobab fixed connectivity infrastructure as well as to support other business units with the utilization of the assets. He/she will provide support of operation and maintenance on Bayobab infrastructure network including dry and wet segment.
Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
The Engineer: FiberCo will be accountable to achieve the following objectives:
• To implement, support and manage all transmission links and nodes (Huawei OTN, DWDM).
• Maintenance of telecommunications transmission systems/equipments,
• transmission equipment test and installation and to be involve in commissioning of deployment on new project.
• recognition and response to network faults, isolation of trouble, and restoration of service within the given time frame.
• Supervise the co-ordination of investigation / restoration work between the relevant parties, i.e., contractors, 3rd party providers, vendors, and internal staff.
• Support all capacity restoration in case of submarine or terrestrial cable cut.
• To provide complex technical support, troubleshooting and fault resolution of Transmission core network.
• To review and plan for the schedule preventive and corrective maintenance work for all transmission equipment (DWDM, OTN, SDH and PDH).
• To manage the critical spare parts for all transmission equipments
• To report, follow-up and provide onsite support for Network Management team for any moves/adds & changes faults for all aspects of telecommunications.
• Documentation of telecom procedures and processes.
• Responsible for performing any project acceptance and handover from ND.
• Troubleshooting skills for Lease Line circuits, loop testing.
• Troubleshoot, diagnose, and repair all transmission network issues and other related impairments escalated from other departments.
Involved in the planning and development of new Projects.
• Monitor and Maintain the Transmission Network Infrastructure
• Dealing with network crises and emergencies at any time.
• Assist in executing technical changes to support operational guidelines
• Identify deficiencies in Operations processes and recommend and implement improvements.
• Fault Management, Reporting and Escalation.
• Ensure full customer satisfaction over the wholesale / solution delivery and support process
• Support the communication amongst members of cable and other consortiums challenges effectiveness of information management
Role Deliverables
• Deliver the best service support on Connectivity service.
• Manage the restoration of links and capacity
• Optimized the transmission network to ensure network resiliency
• Follow and manage submarine and terrestrial cable roll out
Qualifications
Job Requirements (Education, Experience and Competencies)
Education:
• Bachelor of Science in Electronics and Telecommunications Engineering or equivalent.
• Transmission certification
• CCNA, CCNP or equivalent Associate and professional certification
• English, French (as advantage)
Experience:
• At least 5 years experiences in Telecommunications, with operational experience
• Additional certification and Trainings related to Transmission Technology.
• Strong Knowledge of a broad range of Telecommunications equipment.
• Familiar with the use of various test equipment, i.e. OSA, OTDR, VOA, Transmission Analysers, Optical power meters, etc.
• Strong knowledge with Transmission Equipments SDH/PDH/DWDM/OTN.
• Deep knowledge with transmission protocols, i.e. Gbe, FC, OTU1/2etc.
Experience on OTN, WDM and SDH
• Experience on Huawei transmission equipment (OSN)
• Experience on Huawei IP equipment (NE40)
• Experience in multi-country network solutioning, International Carrier Business, Submarine Cable consortiums
Competencies:
• Key business soft skills including but not limited to problem solving, information processing, analytical understanding of key industry trends, influencing and motivating team members
• Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills
• Strong communication skills
• Highly client driven interactions
Other:
• Regional and international travel
• Ability to adapt to changing requirements of business and staff members
• Excellent interpersonal skills
